Carrier Payment Terms

Fast. Fair. Fully Transparent

We understand that cash flow is the lifeline of every carrier operation. That’s why we’ve designed our payment system with your needs in mind — no delays, no confusion, no fine print.

Standard Payment — Net 15

You deliver. We verify. You get paid — in 15 business days, guaranteed.
● No runaround. No back-and-forth.
● Payments via ACH, Direct Deposit, or Wire
● Real-time status tracking through your Carrier Dashboard

QuickPay — As Fast as 24 Hours

Need faster funds? We’ve got you covered.
● Get paid in 24–48 hours after clean delivery docs
● Flat-rate fee — no surprise deductions
● Ideal for Owner-Ops and Small Fleets
“Deliver today. Get paid tomorrow.”

Required Documents for Payment

Your Paperwork. Our Priority
To process your payment quickly and accurately, please ensure submission of
the following:
● Signed Bill of Lading (BOL)
● Proof of Delivery (POD)
● Final Invoice
● Any accessorial receipts (if applicable)
All documents can be uploaded via our secure Carrier Portal or submitted through email.

Payment Integrity You Can Count On

● Transparent Rate Confirmations – No last-minute changes. You’re always in control.
● Dedicated Payment Support Team – Real humans. No bots.
● Full load visibility – See all load, pay, and performance history in your account.
With us, your hard work doesn’t go unnoticed — or unpaid.

What Makes Our Payments Different?

We don’t just pay you. We empower you.
● Transparent Rate Confirmations
● Instant Load-to-Payment Visibility
● No Delays. No Excuses.
● Live Support. Real People.

Built for Long-Term Success

We don’t want to be just another load board. We aim to be your logistics partner of choice.
● Priority access to dedicated lanes
● Performance-based bonuses
● Early eligibility for preferred payment programs
● Dedicated Carrier Success Team
The more you move with us, the more you earn. It’s that simple

Accessorial Support

Fair Compensation for the Extra Miles You Go

We understand that not every load is as simple as pick-up and drop-off. Sometimes, the job demands more — and when it does, we’ve got your back.
Our Accessorial Support Program ensures you’re paid promptly and fairly for every service that goes above and beyond the norm.

Covered Accessorials Include:

● Detention – When your time is held up, your pay isn’t. Paid after standard free time.
● Layover – Unexpected overnight stays? We pay for that too.
● Driver Assist / Lumper Fees – If you’re hands-on, we compensate.
● TONU (Truck Ordered Not Used) – Load canceled after dispatch? Get paid.
● Reconsignment / Redelivery – Route changes = added cost. We’ll cover it.
● Storage – If freight needs holding time, so does your pay.
● Hazmat / Special Equipment – Extra effort, extra pay.
● Border Crossing / Toll Reimbursement – Pre-approved costs, reimbursed fast.

How It Works:

Accessorial Support

We make accessorial claims simple, fast, and transparent.

Pre-Approval

Some accessorials require approval beforehand. Always check your Rate Confirmation.

Documentation

Submit valid proof — in/out times, BOL notes, or receipts to support your request.

Submission

Easily upload through your Carrier Portal or email our support team directly.

Review & Payment

Claims are reviewed within 48 hours. Approved charges are paid with your load.

Need Help?

Our Carrier Support Team is available 24/7 to walk you through approvals or clarify what qualifies.
Carrier Support Contact
Submit Accessorial Documentation

Built on Transparency

Every accessorial claim is tracked, reviewed, and visible to you in real-time. No black boxes. No hidden policies. Just respect for your time and effort.

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